Accommodations, activities and packages :
When booking, full payment is required. If you cancel your activity / accommodation / camping more than 48 hours in advance, we will retain only 25% of the amount canceled. However, if you cancel within 48 hours before your activity / accommodation / camping, we will keep the total amount of the item canceled. * The 48 hour period is calculated from the time of your activity, 16h for accommodation and 14h for campgrounds.
Activities will take place in any weather, unless extreme weather conditions prohibit activities (ex: electrical storms, violent winds). The decision to cancel an activity is left to the judgement of the administrators of Parc Aventures Cap Jaseux. If an activity is cancelled by the Park administrators, participants will receive a gift certificate equivalent to the value of the cancelled activity (No refund), except for groups of 16 people or more, for which we will choose another activity.
It is your responsibility to ensure that every participant follows the access conditions for each activity and is present in advance for the activity at the front office of Parc Aventures Cap Jaseux.