What are the methods of payment accepted?
On arrival at the site, you can pay by cash, debit, credit card (Visa, Mastercard, American Express) or traveller’s check (please note that personal checks are not accepted).
How can I make a reservation?
You can reserve online through the “Reserve Online” section or by calling 1-888-674-9114. Our customer service staff will be happy to help you plan a most enjoyable stay.
Are pets allowed on the site?
Parc Aventures Cap Jaseux is one of the few parks where animals on a leash are allowed. They are used on the hiking trails, at the beach, on the campsite and in the cabins equipped with logs. Warning! They are not allowed inside domes, hanging spheres and tree houses.
Can we go to the Park with a camper, motorized, tent-trailer, etc.?
It is possible to come to our site with such a vehicle and we have the necessary facilities to welcome you. We advise you, however, that you will find a slope with a 20% slope over 500 meters, asphalt, and a less steep but slightly longer slope, in gravel, in the 3 km path leading from route 172 to Parc Aventures Cap Jaseux.
What do we do if it rains?
If you have a reservation for an activity, it takes place regardless of the temperature, unless there are extreme weather conditions (eg: lightning storms, strong winds). The decision to cancel an activity is left to the sole judgment of the administrators of Parc Aventures Cap Jaseux. If you have no activities planned, you can take shelter inside the main lodge or under one of our covered patios, where you can chat around a fire.
Can we fish?
It is indeed possible to fish on the edge of the fjord. No permit is required. However, you must bring your own equipment. The possible catches are: sea trout, smelt, striped bass (note, the discount is mandatory for this type of fish)
Is the Park open in winter?
The Park is closed during the winter period. It is open from mid-May to mid-October.
Can I arrive after curfew?
In high season, a night watchman is on site after closing. He will be able to welcome you and direct you to your location. Please note that your car must remain in the parking lot at the reception until the next morning in order to avoid disturbing other campers.
My weight is over the legal limit. Can I do the activity anyway?
Unfortunately, for safety reasons, the admission requirements for the activities are strict and must be respected, even if you weigh only a kilo more. Note that your weight and / or height could be checked upon arrival.